Question 1

How do I add a new FAQ?

Accepted Answer

To add a new FAQ, follow these steps:

Click the Manage FAQs button.
In your site's dashboard, click Add New and choose the Question and Answer option.
Each new question and answer must be assigned to a category.
Save and publish.

You can always edit your FAQs, reorder them and select other categories.

Question 2

Can I insert an image, video or GIF to an FAQ?

Accepted Answer

Yes. To add media, follow these steps:

Enter the application settings 
Click Manage FAQ 
Create or select the question you'd like to add media to 
When editing your reply, click the video, image, or GIF icon
Add media from your collection and save.

Question 3

How do I edit or remove the "FAQ" heading?

Accepted Answer

You can edit the title in the application settings. If you don't want to display the title, simply disable it under Info to show.